Why The Best Hire Might Not Have The Perfect Resume

In this video, Regina Hartley (HR Manager at UPS) discusses why managers should consider the “Scraper” over the “Silver Spoons” when hiring staff.

In short Hartley describes “Silver Spoons” as ivy league graduates destined for greatness and “Scrapers” as state school graduates with a background of job hopping.  Hartley explains that scrapers show natural characteristics such as grit, resilience, passion and purpose.

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